Packaging Customization / Personalization Steps
- Customers provide their preferred packaging or packaging insert designs to us via email at info@uniqbe.com.
- We obtain a price quote from our supplier and respond promptly.
- After the design approval, we will request a revised quotation from the supplier.
- A sample is printed for your review and approval.
- Upon sample approval, we will proceed with the bulk production.
- We will assign you a unique reference number in which you are required to apply it in the “Unique Customization Code” box when adding items to your cart as shown in the image below.
Product Bundling Services
1. Can I provide my own free gifts or packaging inserts to be included with my orders?
Certainly, you have the option to do so.
In order to proceed, kindly collaborate with our customer service team to secure a reference number.
2. What are the steps to access this self-provided gift and packaging insert bundling service?
- Contact our customer service team and provide the dimensions and weight of your free gift or packaging inserts for suitability assessment.
If the size is within the acceptable range, there won’t be any additional charges.
However, for items that are too heavy or bulky, extra shipping fees may apply. - Upon confirmation, our team will share the shipping address and provide you with a reference number.
- Please label the provided reference number on the parcel and share parcel details, including the tracking number, with us.
Our team will notify you once the parcel is received. - Then, you may apply the reference number in “Unique Customization Code” column when adding items to your cart.
Need help resolving the problem? Kindly refer to our DOA Guide or Warranty Guide for the return process.
Lets our Help Center guide you on:
- Need to know about Customs Duty & Tax
- Want to make special request on Packaging?
- How to make Order Placement
- Decide to make Self Pickup? Learn how
- Uniqbe Shipping & Delivery options
- Return & Refund Guide